How to fix Chrome Not opening and Sign in Issues

Summary

This guide help an end user to open their Google Chrome on the VDI

Body

 

  1. Browse to %localappdata%\Google\Chrome\User Data

Uploaded Image (Thumbnail)

  1. Enter %localappdata%

Uploaded Image (Thumbnail)

  1. Double-click "Local"

Uploaded Image (Thumbnail)

  1. Double-click "Google"

Uploaded Image (Thumbnail)

  1. Double-click "Chrome"

Uploaded Image (Thumbnail)

  1. Right click the "User Data" folder

Uploaded Image (Thumbnail)

  1. Click "Rename"

Uploaded Image (Thumbnail)

  1. Change to .old

Uploaded Image (Thumbnail)

  1. Launch Chrome and it should load up

Alert! If still unable to launch Chrome after doing the above steps email help@case.edu

Details

Details

Article ID: 25623
Created
Tue 6/17/25 4:01 PM
Modified
Wed 6/18/25 9:06 AM