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The following are instructions for Faculty and Staff on how to install a Canon printer.
For a WINDOWS Device:
- Press WINkey + R to open a Run Command Box
- Type \\YourPrintServerName and Press ENTER (See below for print server names)
- IF Your device is logged in to the network - Skip to #3
- If your device is NOT logged in to the network, You will be prompted to Login. Enter your network ID, Password and press ENTER
(NOTE: You need to put "ADS\" before your network ID
- Double Click the printer you would like to Install and follow any Prompts. When Completed, a "Print Queue" screen will pop up.
- If desired, make this printer your default. From the Printer Queue Screen, Click on Printer, and then Set As Default Printer
For a MAC Device:
- Using a browser, navigate to https://YOURprintservername.case.edu:9164/setup and follow the on-screen instructions (See below for print server names)
Troubleshooting Tips:
Q. When I double click on a printer to add it, I get an "Access is Denied" error message.
A. Email: help@case.edu or call 216.368.HELP (4357). Give them your name, School or Department and the Printer you want to add.
Q. When I press enter after keying in \\YOURprintservername, I get an error that I can't connect
A. Make sure you are connected to an Ethernet cable or CaseWireless. Try \\YOURprintservername.case.edu. If this fails, Email: help@case.edu or call 216.368.HELP (4357).
Q. My computer is not logged in to the network. Can I save my login so I don't have to enter it every time?
A. Navigate to your start menu and search for ‘Credential Manager’
- While in the Credential Manager, click on ‘Windows Credentials’
- Click on the ‘Add a Windows credential’ link and fill in the following information
- Internet or Network Address: \\YOURprintservername
- Username: ads\abc123 (enter your networkID)
- Password: enter your CWRU passphrase
- Press OK and then repeat the instructions to connect to \\YOURprintservername
Print Server Names:
Case School of Engineering = \\ENGRPRINT
College of Arts & Sciences = \\ARTSPRINT
Frances Payne Bolton School of Nursing = \\NURSPRINT
Mandel School of Applied Social Sciences = \\MSASPRINT
School of Dental Medicine = \\DENTPRINT
School of Law = \\LAWSPRINT
School of Medicine = \\MEDSPRINT
University General = \\UGENPRINT
Weatherhead School of Management = \\WSOMPRINT