Knowledge Base
Use our search bar, or browse our knowledge base for instructions and frequently asked questions.
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My Requests
Already submitted a support request? Check your request status or see other requests.
Submit a Request
Navigate the UTech Service Catalog to request support.
Request Support
Outages and Maintenance
View system outages and maintenance calendar.
Need Deskside Support?
Submit a request for Deskside Support.
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Search Services A-Z
Search and access Services in an A to Z list.
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Classroom Tech Issue?
Submit a support request for a classroom tech issue.
Zoom issue?
Submit a support request for our Zoom Support team.
Telephone Services?
Submit a support request for our Telephone Services team.
help@case.edu or call 216.368.HELP (4357)
Visit the Care Center in KSL offering walk-up technical support (see page for available hours)