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Categories (9)
Accounts & Passwords
Network ID (NetID), Passphrase / Password, Affiliate ID, Identity Management (IdM), Single Sign-on (SSO), LDAP, AD
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Administrative Applications
PeopleSoft Applications (FIN, HCM, SIS), Data Lake, OnBase, Salesforce
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Campus Networks & Unified Communications
Wired, Wireless, VPN, Gaming, Faceplate, Firewall, Telephone, VOIP, Zoom, Fax
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Collaboratory Applications
Google Applications: Mail, Groups, Drive, Calendar, etc.
Microsoft 365 / Office 365
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CWRU Websites & Information
www.case.edu, Web Content, CWRU Info
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Hardware & Software
Computers, Devices, Printing, Servers, Backups, File Shares, Software Center, Video Production, TECs, Applications / Services
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Information Security
Multifactor Authentication (MFA), Duo, Spam / Phishing, Spyware / Malware, Rave
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Research Computing & Research Applications
SPARTA, Secure Research Environment (SRE), Research Computing, High Performance Computing (HPC)
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Teaching & Learning
Canvas, Turnitin, Echo360, Qualtrics, Active Learning Classroom
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Articles (6)
Pinned Article
Alumni - Google Workspace Access Removal
The university will phase out Google Workspace as a service available to alumni in summer 2023. You will retain your CWRU email address and we will provide a forwarding service so you can have your CWRU email delivered to the personal email address of your choice. However, you will no longer have access to a Gmail mailbox, Docs, Sheets, Slides, Drive, Photos, or any other Google service through your CWRU account.
Pinned Article
Google Shared Drives FAQ
FAQ around Google Shared Drives
Pinned Article
Introductory TeamDynamix How-To videos
These videos provide a brief introduction on how to do some common items in TeamDynamix.
Pinned Article
New to CWRU - Connecting to CaseWireless
When first arriving on campus some CWRU students, faculty or staff may be unable to connect their devices to the CareWireless network, which requires users to login with their university account. However they are able to connect to CaseGuest, the wireless network available to any visitors on campus. It's recommended for everyone with a valid university account to use CaseWireless because it is a more secure network.
Pinned Article
New to CWRU - Quick Guide
This article is a quick guide for commonly used technology services at CWRU.
UTech Care Center at KSL
The UTech C.A.R.E. Center @ KSL (Kelvin Smith Library) offers walk-up technical support to members of the university community. Visitors may ask questions, receive consultation or check-in machines for repair by our on-site team.
Visit the Ingenuity Bar for quick evaluation of incident or service requests. An analyst will assess the situation and give you feedback on the steps necessary to correct the issue.
Additional Resources
Popular Articles
UTech Service Desk
Introductory TeamDynamix How-To videos
Duo Security - Enrolling Devices
Email at CWRU (Google Mail)
Canvas
Recent Articles
Google Storage Limit
Alumni - Google Workspace Access Removal
Google Shared Drives FAQ
Download and Install Antivirus
Tableau - Accessing the University Tableau Data Portals
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