Visit the Customer Assistance Resources and Education (C.A.R.E.) Center for technology help.
The UTech C.A.R.E. Center @ KSL (Kelvin Smith Library) offers walk-up technical support to members of the university community. Visitors may ask questions, receive consultation or check-in machines for repair by our on-site team. This is located on the lower level of KSL. Please remember the KSL ID policy (additional information at: https://case.edu/library/about-us/visit-us/id-policy)
Visit the Ingenuity Bar for quick evaluation of incident or service requests. An analyst will assess the situation and give you feedback on the steps necessary to correct the issue.