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- CWRU Websites & Information
The [U]Tech Service Desk offers unlimited and complimentary 24/7/365 computer service and support to CWRU students, faculty and staff. Contact 216.368.HELP for phone assistance from one of our technical support staff members. Other options for contact with the Service Desk include emailing help@case.edu, using Live Chat or submitting a request for help at help.case.edu.
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The UTech C.A.R.E. Center @ KSL (Kelvin Smith Library) offers walk-up technical support to members of the university community. Visitors may ask questions, receive consultation or check-in machines for repair by our on-site team.
Visit the Ingenuity Bar for quick evaluation of incident or service requests. An analyst will assess the situation and give you feedback on the steps necessary to correct the issue.