How to Install a Canon Printer

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The following are instructions for Faculty and Staff on how to install a Canon printer.

For a WINDOWS Device:

  1. Press WINkey + R to open a Run Command Box 
                    Uploaded Image (Thumbnail)

    Uploaded Image (Thumbnail)
     
  2. Type  \\YourPrintServerName and Press ENTER  (See below for print server names)
    • IF Your device is logged in to the network - Skip to #3
    • If your device is NOT logged in to the network, You will be prompted to Login.  Enter your network ID, Password and press ENTER
      (NOTE:  You need to put "ADS\" before your network ID 

      Uploaded Image (Thumbnail)
       
  3. Double Click  the printer you would like to Install and follow any Prompts.  When Completed,  a "Print Queue" screen will pop up.
     Uploaded Image (Thumbnail)
     
  4. If desired, make this printer your default.  From the Printer Queue Screen, Click on Printer, and then Set As Default Printer

Uploaded Image (Thumbnail)

 

For a MAC Device:

  1. Using a browser, navigate to https://YOURprintservername.case.edu:9164/setup and follow the on-screen instructions  (See below for print server names)

 

Troubleshooting Tips:

Q.  When I double click on a printer to add it, I get an "Access is Denied" error message.

A.   Email: help@case.edu or call 216.368.HELP (4357).  Give them your name, School or Department and the Printer you want to add.

Q.  When I press enter after keying in \\YOURprintservername, I get an error that I can't connect

A.   Make sure you are connected to an Ethernet cable or CaseWireless.  Try \\YOURprintservername.case.edu. If this fails, Email: help@case.edu or call 216.368.HELP (4357). 

Q.  My computer is not logged in to the network. Can I save my login so I don't have to enter it every time?

A.  Navigate to your start menu and search for ‘Credential Manager’

  • While in the Credential Manager, click on ‘Windows Credentials’
  • Click on the ‘Add a Windows credential’ link and fill in the following information
    • Internet or Network Address: \\YOURprintservername
    • Username: ads\abc123 (enter your networkID)
    • Password: enter your CWRU passphrase
    • Press OK and then repeat the instructions to connect to \\YOURprintservername

 

 

Print Server Names:

Case School of Engineering = \\ENGRPRINT
College of Arts & Sciences = \\ARTSPRINT
Frances Payne Bolton School of Nursing = \\NURSPRINT
Mandel School of Applied Social Sciences = \\MSASPRINT
School of Dental Medicine =  \\DENTPRINT
School of Law = \\LAWSPRINT
School of Medicine = \\MEDSPRINT
University General = \\UGENPRINT
Weatherhead School of Management = \\WSOMPRINT

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