Hardware & Software

Computers, Devices, Printing, Servers, Backups, File Shares, Software Center, Video Production, TECs, Applications / Services

Articles (37)

Pinned Article Software by Affiliation

A brief table of the availability of software by affiliation to the university.

Adobe Acrobat Pro

When deciding whether you need to purchase Adobe Acrobat Pro, consider the following features compared to the free Adobe Acrobat Reader.

Adobe Sign In

Users must sign into Adobe products every two weeks, and here are the steps to do so.

AV Rental

MediaVision's production services provide audio visual rental services for items such as microphones, sound systems, projection equipment and meeting accessories at significant discounts.

Bring Your Own Device (BYOD)

​​​​​​​BYOD stands for Bring Your Own Device, often referring to both laptops and portable computers, and to cell or smart phones and tablets that are not purchased, paid for, or owned by the university. BYOD means personally-owned, not university-owned devices.

Computer Recycling

Case Western Reserve University has an enhanced partnership with RET3 Job Corp., a nonprofit organization dedicated to refurbishing and recycling electronic equipment to donate to the community. The Green Computing Program provides refurbished computers to schools and non-profits in Northeast Ohio.

CWRU YouTube

CWRU's YouTube Channel is a formidable component of the mobile learning suite of services that students increasingly expect and rely on for academic exploration and excellence. From public lectures to lab demonstrations to research seminars and more, students can access 26 playlists with hundreds of videos on the CWRU YouTube channel. Selected content from CWRU events is also posted on a Case branded YouTube channel, viewable by anyone worldwide for free and a powerful way to showcase our campus

Data Privacy Principles for the Enterprise Data Lake

A list of data privacy and data management principles that are followed by UTech staff when bringing university data into the data lake (data hub).

Download and Install Antivirus

Case Western Reserve University's Acceptable Use Policy requires computers on the University's network to have antivirus software.

Electronic Information Board

University Technology operates electronic information displays in each residence hall and in selected academic buildings across campus. Members of the campus community may upload event fliers as well as photos of the campus and community to the information boards. More information about this, guidelines, as well as submitting items can be found at photos.case.edu.

Faculty Information System

The Faculty Information System (FIS) is a university-wide, secure hub of faculty appointment, demographic, teaching, research and scholarship, and service information for CWRU faculty.

HoloAnatomy

The HoloAnatomy Software Suite is now available for download on the Software Center. More information can be found at case.edu/holoanatomy.

Laptop Loans

Through the UTech Care Center in KSL, UTech can provide short or long term laptop loans to students. There is a limited supply of these machines.

Law School – Mobility Printing

There are multiple ways to print to the Law School printers, and the easiest is to use Papercut Mobility Print.

Law School – Papercut Web Print

You may upload your documents (Microsoft Office or Adobe PDF) to the PaperCut website and print from there.

Media Production

MediaVision provides top-notch audio and video production, videoconferencing support, graphic design, animation, technology training, content creation, editing, and communications strategy to the Case Western Reserve University campus in support of UTech customers.

MyApps (Virtual Desktop)

MyApps provides a virtual desktop environment with access to run all of the software licensed to any CWRU community member based on program of study, course enrollment or role at the university, without the need for installation on a computer.

MyApps (Virtual Desktop) - Storage

Users have personal storage space within MyApps through the H Drive or can utilize Box or Google drive.

MyApps (Virtual Desktop) - Troubleshooting

This article provides some information on troubleshooting MyApps issues.

Personal Computer Purchases

CWRU has partnered with Dell and Apple to offer attractive educational discounts to faculty, staff and students on computers for personal use. For the best value on pre-configured premier systems built for high performance, reliability and ease of connectivity at CWRU, purchase your new Dell or Apple machine through the CWRU eStore.

Software Center

The CWRU Software Center serves the needs of its faculty, staff and students by providing essential computing software for PC, MAC and some Linux machines. Numerous software packages are available for free while other are at significantly reduced cost. Most titles offered to faculty and staff are for use on institutional machines only - see license details for each product for more information.

Tableau - Accessing the University Tableau Data Portals

This article describes how to log into the Tableau data portals to access university data reports and dashboards. This will require multi-factor authentication and some cases VPN as well.

Tableau - Digital Accessibility in Tableau for Viewers

Our team is committed to making your analytics experience in Tableau as accessible as possible, including to those with visual impairments. We're constantly working towards improving the accessibility to ensure equal access to our community of users (both internal and external to CWRU). This article provides resources for Tableau viewers if they should need accessibility assistance.

Tableau - Finding Data and Dashboards in the University Tableau Data Portals

This article describes where to find resources to help identify what dashboards individual employees have access to as well as where to find a list of all published dashboards on the server.

Tableau - Help in Tableau

This article provides basic information on requesting assistance for the Tableau environment. It includes important information to include when submitting a help ticket for issues or requests. There is information within the article for both viewers and creators in Tableau.

Tableau - Licenses and Environment at CWRU

This article describes the Tableau license types supported at the University as well as the Tableau environment on campus.

Tableau - Managing your Favorite Content in the Tableau Data Portals

This article describes how viewers can manage their own content, including favorite dashboard on the Tableau data portals.

Tableau - Publishing Dashboards on the Tableau Data Portal from Tableau Desktop

This article describes the process of connecting to the Tableau Server (data.case.edu) and publishing dashboards from the Tableau Desktop application for Tableau Creators.

Tableau - Requesting and Managing your Tableau Creator License

This article describes how to request a new Tableau creator license, how to activate your new license, and how to renew your license for staff that are using university funds to purchase a creator license for business purposes.

Tableau for Faculty and Instructors

The article describes how faculty and instructors can obtain a group of Tableau analytics software licenses to use in courses. Licenses are directly available from Tableau through the Tableau for Teaching program.

Tableau for Students

Tableau for Students makes the software available to students free of charge. “Students (K12 and postsecondary) at accredited academic institutions worldwide are eligible for a free one-year license to activate Tableau Desktop and Tableau Prep.“ Students must complete the request for (https://www.tableau.com/academic/students-> Get Tableau for Free) to receive an activation code.

Technology Enhanced Classrooms

The Technology Enhanced Classroom (TEC) initiative at Case Western Reserve University enables instructors and students to access tools and resources available beyond the four walls of the classroom.

Uninstall Symantec Antivirus

Use these instructions to uninstall Symantec Antivirus.

WEPA

Wēpa is a growing cloud printing network that enables anyone with an internet connection to upload documents and then print them anywhere a wēpa kiosk is located. Additionally, the wēpa kiosk can print documents directly from a USB thumb-drive or popular cloud services such as Google Drive.

WSOM - Solver and Opensolver in Excel

OpenSolver is an Excel VBA add-in that extends Excel’s built-in Solver with more powerful solvers.