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    Case Western Reserve University provides remote users with secure access to the network over the VPN client. VPN is a point-to-point connection between a personal computer and CWRU servers. Users must first download the VPN client for their respective operating system
    The [U]Tech Service Desk offers unlimited and complimentary 24/7/365 computer service and support to CWRU students, faculty and staff. Contact 216.368.HELP for phone assistance from one of our technical support staff members. Other options for contact with the Service Desk include emailing help@case.edu, using Live Chat or submitting a request for help at help.case.edu.