SPARC

SPARCRequest (Services, Pricing, & Application for Research Centers) is a web-based research transaction management system that provides a central portal to researchers and their study teams to browse for research services and resources as well as submit service and pricing requests with a focus on proposal/budget development.

 

Responsible Group(s)

  • CTSC Support

Issues/Questions

Outage

  1. Gather resolution information and enter it into the ticket.
  2. Check that the site is up by going to https://sparc.case.edu
  3. Click on the blue “Login/Sign Up” button and use your Case ID and passphrase when prompted.
    1. If successful, resolve the ticket.
    2. If unsuccessful, assign the ticket to the CTSC Support group.
Print Article

Details

Article ID: 11259
Created
Wed 11/23/22 12:36 PM
Modified
Wed 11/23/22 12:36 PM