Download and Install OpenVPN Connect on Mobile Devices

 

CloudConnexa OpenVPN  for CWRU Students, Faculty, and Staff only

CloudConnexa (formerly OpenVPN Cloud)  provides remote users with secure VPN connections to the campus network via a SSL encrypted tunnel. OpenVPN Connect client software requires users to authenticate using Duo Two-Factor Authentication in order to establish a VPN connection to the University network. If you have not already enrolled in Duo Security, visit https://webapps.case.edu/duo/webauth.py.

 

 

CloudConnexa OpenVPN Connection Guide for Mobile

This guide walks you through downloading and installing the OpenVPN Connect App on Android and IOS/Apple operating system.If you have any issues, please contact the Helpdesk at 216-368-HELP for further assistance.

 

Download OpenVPN Connect with App Store (Apple/IOS) or Play Store (Android)

  1. Download and Install the OpenvVPN Connect:Uploaded Image (Thumbnail)
    Download on the App Store    Get it on Google Play

 

 

 

Opening OpenVPN Connect for the first time

Note:  When you open the "OpenVPN Connect" app for the first, you will be ask to import a OpenVPN profile

  1. Open OpenVPN Connect App:
    1. You will be asked to allow notifications and agree with the EULA when opened for the first time. 
  2. Getting connected:
    1. You will be asked to enter your Server or Cloud ID.
    2. You will type the URL: cwru.openvpn.com.Uploaded Image (Thumbnail)      
  3. Click Next then click Sign In on the pop-up window:Uploaded Image (Thumbnail)
  4. This will open your web browser and redirect you to the Microsoft website to complete the single sign-on process with your Case ID(e.g. abc123@case.edu), Passphrase and DUO Two-factor authentication:Uploaded Image (Thumbnail)
  5. After you authenticated successfully, choose the appropriate “Region” near your location on the next screen: (e.g. Columbus(OH) ) and click “Continue”)Uploaded Image (Thumbnail)                                           
  1. Allow your web browser to open the OpenVPN Connect app if needed.
  2. After returning to the OpenVPN Connect app, click the “Confirm” button to confirm importing the OpenVPN profile.

 

Connecting the OpenVPN Connect App (OpenVPN Cloud)

  1. Open OpenVPN Connect

  2. Click the grey “toggle” button next to your OpenVPN profile

    Uploaded Image (Thumbnail)

  3. This will open your web browser and redirect you to the Microsoft website similar to below to complete the single sign-on process with your Case ID(e.g. abc123@case.edu), Passphrase and DUO Two-factor authentication: 

    Uploaded Image (Thumbnail)

  4. The "toggle" button becomes green when you have connected successfully.

    Uploaded Image (Thumbnail)

 

 

 

Disconnecting the OpenVPN Connect App (OpenVPN Cloud)

  1. Open OpenVPN Connect

  2. Click the green “toggle” button next to your OpenVPN profile to disconnect:

    Uploaded Image (Thumbnail)

  3. The "toggle" button becomes grey when you have disconnected successfully:Uploaded Image (Thumbnail)

 

 

Troubleshooting Tips

  • Ensure your Internet connection is active.
  • Verify you have correct network ID and password
  • Restart OpenVPN Connect app and try again
  • Remove and reimport OpenVPN profile

 

Need More Help?

Please contact UTech Help desk at help@case.edu or call 216-368-HELP for more assistance. You can also stop by the UTech Care Center located in the Lower Level of the Kelvin Smith Library at 11055 Euclid Ave, Cleveland, OH 44106.

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