CWRU Faculty have received iPads to assist in the upcoming semesters. Below is what Faculty received:
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iPad, 7th generation
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Apple Pencil, 1st generation
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Apple keyboard
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Charger for iPad
Responsible Group(s)
Issues/Questions
Turning on iPad
Creating Apple ID/signing in
Locked out (forgot passcode)
Connecting to Wifi
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Instructions provided by https://support.apple.com/en-us/HT202639
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Secure Wi-Fi networks are password-protected and have a lock by their names.
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Go to Settings > Wi-Fi, and make sure Wi-Fi is turned on.
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Tap the name of the secure Wi-Fi network you want to join.
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Enter the password for the secure Wi-Fi network, then tap Join. If you can't tap Join, the password you've entered is incorrect.
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After you join the network, you'll see a checkmark next to the network and a wireless network symbol in the upper-left side of your display or the upper-right corner on an iPhone X and later. If you don't know the password to the Wi-Fi network, contact your network administrator.
Apple Pencil Isn’t Working
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Instructions provided by https://www.lifewire.com/fix-apple-pencil-not-working-4176987
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Confirm Bluetooth Is Turned On
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The Apple Pencil requires a Bluetooth connection with your iPad to work. If your Apple Pencil doesn't show up in the list of devices under the Battery widget, or there isn't a Battery widget at all, it's most likely that Bluetooth is turned off or needs to be reset. To check, do the following:
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On your iPad, tap Settings.
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Tap Bluetooth.
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Tap the toggle switch to turn on Bluetooth if it isn't turned on.
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Bluetooth and Pencil Not Paired
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If your Apple Pencil's not pairing with your iPad or the iPad has lost the pairing, re-doing the Bluetooth pairing process could resolve your Apple Pencil problem.
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Ensure the iPad is on, unlocked, and Bluetooth is enabled by going to Settings > Bluetooth.
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Even if you see your Apple Pencil listed, if it isn't working, you may need to re-pair.
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Check the Battery
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The battery in your Apple Pencil has to be charged for the pencil to work.
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To check the battery status on your iPad and verify whether your Pencil is charged, do the following:
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selecting Settings > Apple Pencil.
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App Doesn't Support Apple Pencil
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Not all apps support the Pencil. To verify your Apple Pencil is working, open up a known supported app, such as Notes. The Notes app is a reliable and excellent choice to test your Pencil, and it should be on your home screen. If you don't have it, download it.
Can I download apps?
iPad is not charging or is charging slowly
Additional Resources
Topics covered in Canvas Faculty iPad training: “iPad Training for Faculty 2020” https://canvas.case.edu/courses/23093
Videos: (YouTube playlist, sign-in required) *These videos are in the training site and cover the following topics.
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unboxing and initial setup
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attaching the asset tag
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unboxing the smart keyboard
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connecting and using the smart keyboard and Apple Pencil
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physical buttons (end of day 8/10)
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basic iOS features (setting app, app store, control center, notifications)
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using iPad as a digital whiteboard