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Your CWRU network ID, also referred to as “username” or “login,” is generated when you are hired. Your network ID is used to access restricted online resources, such as WebMail, the Student Information System, eStore and the Software Center.

When first arriving on campus some CWRU students, faculty or staff may be unable to connect their devices to the CareWireless network, which requires users to login with their university account. However they are able to connect to CaseGuest, the wireless network available to any visitors on campus. It's recommended for everyone with a valid university account to use CaseWireless because it is a more secure network.

Passphrase security questions are a common form of online account management utilized by banks and businesses. By answering security questions correctly, users are given the chance to change a passphrase that’s been forgotten.

As part of its online CWRU Network ID account management process, University Technology requires all users to select and answer a series of security questions at the time that an account is activated. Users are prompted to answer those security questions again to execut

CWRU users have a Google Apps passphrase in addition to their CWRU Network ID passphrase. The Google Apps passphrase is required for using client applications such as Outlook and other mail clients.

Passphrases are created upon the activation of the CWRU Network ID. Passphrases expire after 365 days, except if the user is enrolled in multifactor authentication using Duo Security. You will receive email notifications prior to your passphrase's expiration date. Prior to your passphrase's expiration date, it can be changed. If you forget your passphrase, it can be reset at the passphrase reset page.