Salesforce - How to Search Advisor Availability in Student Success Hub

Undergraduate advising staff and faculty with access to Salesforce Student Success Hub (Advisor Link) can easily view an advisor's appointment availability. 

Access the Service?

  • Requires an active user account; log into Salesforce with SSO

Issues/Questions

As a faculty or advisor, where can I view any advisor's student appointment availability in Student Success Hub?

  1. On the top left of Advisor Link, click the 9-dot App Launcher > type People > Enter
  1. Use a List view to select the group of advisors which you're searching for, OR select All Active Users and then type a specific advisor's name in 'Search this list...' on the right > Enter
  2. Click on the advisor's name to open their User Details
  3. Scroll past their Name, Email, Address block to their Appointment Availability block
  4. Under Show > select 'All current and future recurring events'
  5. View their appointment availability

 

Where can I find supporting documentation?