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Duo announced it is changing its look and will add some new features as of March 30. The familiar two-factor prompt you see when logging in to important CWRU web applications will be phased out in the coming weeks, and replaced with Duo’s new Universal Prompt, which has a more minimalist look. The traditional prompt will continue to work, but will be phased out gradually to prevent any interruption to CWRU services.

If you are using macOS or iOS devices and blank screen is displayed instead of DUO Prompt choices, it means your Content Restriction is blocked the DUO prompt content. Disabling content restriction should resolve the issue.

Starting on June 8th, the Student Information System (SIS) will use the Case Western Reserve University Single Sign-On (SSO) and DUO to log in to SIS.

Two-factor authentication is available for active faculty, staff and students at Single Sign-on, and is required for a variety of systems including Human Capital Management (HCM), Financials (FIN) and Virtual Private Network (VPN) system log-ins.

Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.

This article highlights how to enroll an Authentication Device in DUO Security.