Duo Two Factor Authentication

Multi-factor authentication (MFA) is required to log into various university systems. By requiring a second form of verification at sign-in, it protects CWRU accounts from unauthorized access even if a password is compromised. The Duo Mobile app (available for iOS and Android) is the most convenient method since most users already carry a smartphone, though security keys are available as an alternative

Availability

Available 24/7, support available 9-5, M-F

Access

Available to CWRU employees, students and affiliates with a valid CWRU network ID and password.

Cost

Provided to at no additional cost.

How to get it

Use this page to request support or review the KB articles linked on this page.

Didn’t find what you needed?

Open a ticket to request more help.

 
Duo Two Factor Authentication Support

Related Articles (2)

Duo Security - Enrolling Devices
This article highlights how to enroll an Authentication Device in DUO Security.
Duo Security (Two Factor Authentication)
Two-factor authentication is available for active faculty, staff and students at Single Sign-on, and is required for a variety of systems including Human Capital Management (HCM), Financials (FIN) and Virtual Private Network (VPN) system log-ins.

Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.