Duo Two Factor Authentication

Two-factor authentication is available for active faculty, staff and students at Single Sign-on, and is required for various university systems log-ins. Two-factor authentication protects users from unauthorized access to CWRU accounts, in the event that a password is compromised.   Two-factor authentication provides added security by prompting you to enter a unique code at sign in, in addition to your password. The unique code, generated by your phone, is used only once. You can prompt the code from a device of your choosing (typically your smartphone). Using the Duo Mobile smartphone app (for iOS, Android) is the simplest and preferred method for obtaining the second-factor codes, but tokens and other methods are available.

Availability

Available 24/7, support available 9-5, M-F

Access

Available to CWRU employees, students and affiliates with a valid CWRU network ID and password.

Cost

Provided to at no additional cost.

How to get it

Use this page to request support or review the KB articles linked on this page.

Didn’t find what you needed?

Open a ticket to request more help.

 
Duo Two Factor Authentication Support

Related Articles (2)

This article highlights how to enroll an Authentication Device in DUO Security.
Two-factor authentication is available for active faculty, staff and students at Single Sign-on, and is required for a variety of systems including Human Capital Management (HCM), Financials (FIN) and Virtual Private Network (VPN) system log-ins.

Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.

Details

Service Offering Id: 1121
Created
Wed 4/27/22 1:31 PM
Modified
Fri 9/30/22 8:32 AM