Salesforce Sales Cloud helps university business units coordinate to centralize customer information, log interactions, and automate tasks. This allows for more meaningful and seamless engagement across business units by providing real-time visibility into customer activities. Paired with activity history, Sales Could gives stakeholders a 360-degree view of the customer.
Availability
Available 24/7, support available Monday through Friday, 8 a.m. to 5 p.m.
Access
This service is available for faculty and staff.
Cost
There is an annual departmental cost for this service, and individual users must be licensed.
How to get it
If your department already has licensed users, reach out to your director or designated super-user to request a license and arrange training. If you or your department are considering the use of Salesforce application services, please reach out to the Salesforce group via a HelpDesk ticket to discuss your use case.
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