Conferencing and Telephones

On this page, you will find information regarding Conferencing and Telephone services. On the right hand side, the buttons can be used to submit support requests or you can scroll down to navigate to a specific service offering page.

Campus Phone Troubleshooting Help Emergency Phone issue Google Meet Support Microsoft Teams Support Mobile Device Request Help Phone Billing Questions or Issues Help Submit a TSO Form Voicemail Help Webex Calling Help Zoom Support Request Zoom Webinar

Service Offerings (11)

Campus Phone Troubleshooting

If experiencing an issue with your campus phone, please use this page to report an issue.

Emergency Phones

CWRU's campus has two way emergency phones. Phones have an emergency button and a call button.

Google Meet

Google Meet is a video conferencing tool available through Google Workspace

Microsoft Teams

Microsoft Team is a collaboration suite of tools

Mobile Device Request

Use this page to start the process of requesting a CWRU mobile phone.

Phone Billing Questions or Issues

Telephone Services Request

UTech Telephone Services manages the ordering, distribution and service for all office phones and university-owned mobile devices. Discounts for personal mobile devices are available through special partnerships with AT&T, Verizon and Sprint for all faculty, staff and students.

Voicemail

Use this service offering to report issues related to voicemail. Please use the Telephone Services (TSO) service offering and form to request voicemail.

Webex Calling (Softphone)

CWRU UTech is offering software-based phone service (softphone) called Webex Calling. This service allows CWRU faculty and staff to make and receive phone calls using their University provided phone numbers from any location.

Zoom

Zoom is a video conferencing tool available for current CWRU faculty, staff and students.

Zoom Webinar Request

This page will allow you to request a Zoom webinar license.