Conferencing and Telephones

On this page, you will find information regarding Conferencing and Telephone services.  On the right hand side, the buttons can be used to submit support requests or you can scroll down to navigate to a specific service offering page.

 

 
Campus Phone Troubleshooting Help Emergency Phone issue Google Meet Support Microsoft Teams Support Mobile Device Request Help Phone Billing Questions or Issues Help Softphone Help Submit a TSO Form Voicemail Help Zoom Support Request Zoom Webinar

Details

Service ID: 1115
Created
Tue 10/19/21 10:16 AM
Modified
Mon 10/10/22 7:55 AM
Audience
Faculty
Staff
Student

Service Offerings (11)

Campus Phone Troubleshooting
If experiencing an issue with your campus phone, please use this page to report an issue.
Emergency Phones
CWRU's campus has two way emergency phones. Phones have an emergency button and a call button.
Google Meet
Google Meet is a video conferencing tool available through Google Workspace
Microsoft Teams
Microsoft Team is a collaboration suite of tools
Mobile Device Request
Use this page to start the process of requesting a CWRU mobile phone.
Phone Billing Questions or Issues
Softphone
CWRU uses the WebEx soft phone product for campus faculty and staff.
Telephone Services Request
UTech Telephone Services manages the ordering, distribution and service for all office phones and university-owned mobile devices. Discounts for personal mobile devices are available through special partnerships with AT&T, Verizon and Sprint for all faculty, staff and students.
Voicemail
Use this service offering to report issues related to voicemail. Please use the Telephone Services (TSO) service offering and form to request voicemail.
Zoom
Zoom is a video conferencing tool available for current CWRU faculty, staff and students.
Zoom Webinar Request
This page will allow you to request a Zoom webinar license.