Communication and Collaboration

Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, CWRU email and collaboration services (e.g., Google Docs), and media and audio/visual services. Looking for marketing and communications support for mass emails? Visit

Services (6)

Conferencing and Telephones

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Email and Collaboration Services

Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit to learn more.

Emergency Notifications and Safety Apps

One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems (Rave, Spartan Safe, emergency speakers) and SafeRide.

Mass Communication

Includes enterprise mailing list management and digital signage in select campus buildings. One-way communications (email, text) to the entire campus or other defined groups—including large groups (>1,000) of current faculty, staff or students, as well as communications of any size to prospective students and alumni—should be handled via University Marketing and Communications. Submit a request or find more info at

Media and A/V

Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.

Web Services

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.