My Recently Visited Services
Information and availaibility of services related to Single Sign On
Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Please use this public form if you have a general IT support or service question related to technology at CWRU.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.
X-ray computer equipment support for the School of Dental Medicine.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Recording and tracking lab experiments, equipment, and specimens.
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
Support for auxiliary or ancillary campus systems, activities, and operation. Might include legal management, childcare, mail services, recreation services, art collections, etc.
Issues and questions regarding LDAP services.
Support for assessing learning outcomes and learning analytics.
Systems that control and monitor various energy, environmental and mechanical systems throughout a building.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
University Technology offers many services and applications related to Generative AI, and have some AI technologies available to the campus community.
Project portfolio management and related project management services.
Quality Assurance Feedback Form for the School of Dental Medicine.
Alumni portals and offerings that support university and college advancement and development.
Services related to business process analysis or business requirement gathering.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.