My Recently Visited Services
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
If you are having issues resetting your passphrase and require a passphrase reset, please use this form.
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Issues and questions regarding LDAP services.
University Technology offers many services and applications related to Generative AI, and have some AI technologies available to the campus community.
Support for auxiliary or ancillary campus systems, activities, and operation. Might include legal management, childcare, mail services, recreation services, art collections, etc.
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, and infrastructure services specific to library systems.
Request research data management planing and assistance for proposals and awards.
Project portfolio management and related project management services.
Systems that control and monitor various energy, environmental and mechanical systems throughout a building.
For certain support issues like password resets or configuration of Duo, the UTech Service Desk may ask the requestor to verify their identity. Please use this form to provide the required information.
Includes design and maintenance of the capabilities, tools, and service points needed to deliver IT services or provide end-user support. Includes service desks, call centers, and online support delivery. Might include concierge support or special event service delivery.
Quality Assurance Feedback Form for the School of Dental Medicine.
Provides help with physical equipment (air, water, chair lighting, lights, suction, etc.) at the School of Dental Medicine.
This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.
Information and availaibility of services related to Single Sign On
Support requests including adding/removing/changing ownership, delegate access, or other technical issue related to an existing delegate mailbox account
Support for questions and issues related to affiliate accounts at CWRU.
Issues and requests related to creating and managing OU and associated administration accounts. Configure and manages (passphrase, etc.) OU administrative accounts, as opposed to users. User accounts are typically handled by local OU Administrator to mitigate, or can go to Network ID Support
One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems (Rave, Spartan Safe, emergency speakers) and SafeRide.