My Recently Visited Services
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Request research data management planing and assistance for proposals and awards.
This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Issues and questions regarding LDAP services.
Systems used to secure and facilitate research funding and compliance.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.
Recording and tracking lab experiments, equipment, and specimens.
X-ray computer equipment support for the School of Dental Medicine.
Please use this public form if you have a general IT support or service question related to technology at CWRU.
Services and support related to the offering of online programs.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
For assistance with non-clinical software at the School of Dental Medicine.
Support for questions and issues related to affiliate accounts at CWRU.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
Support for auxiliary or ancillary campus systems, activities, and operation. Might include legal management, childcare, mail services, recreation services, art collections, etc.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.