My Recently Visited Services
Support for questions and issues related to affiliate accounts at CWRU.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development
Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, and medical appointment scheduling.
Recording, storing, editing, and publishing lectures.
Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, and infrastructure services specific to library systems.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Information and availaibility of services related to Single Sign On
Recording and tracking lab experiments, equipment, and specimens.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
Consultation and integration services, when offered as a consolidated service.
Please use this public form if you have a general IT support or service question related to technology at CWRU.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Issues and questions regarding LDAP services.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.
Alumni portals and offerings that support university and college advancement and development.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
For assistance with non-clinical software at the School of Dental Medicine.