My Recently Visited Services

Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.


Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.


Monitoring of IT services, including the underpinning technologies.


Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, and infrastructure services specific to library systems.


AStar System and Label Scanners used by the School of Dental Medicine.


Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.


For assistance with non-clinical software at the School of Dental Medicine.


Quality Assurance Feedback Form for the School of Dental Medicine.


This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.


Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.


Please use this public form if you have a general IT support or service question related to technology at CWRU.


Request data for research purposes at the School of Dental Medicine.


Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.


Provides help with physical equipment (air, water, chair lighting, lights, suction, etc.) at the School of Dental Medicine.


For researching or implementing technology that is new to the School of Dental Medicine.


If you are having issues resetting your passphrase and require a passphrase reset, please use this form.


Alumni portals and offerings that support university and college advancement and development.


The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.


The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).


Access requests for computer systems in the School of Dental Medicine.


One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems (Rave, Spartan Safe, emergency speakers) and SafeRide.


Recording and tracking lab experiments, equipment, and specimens.


Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.


Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.