My Recently Visited Services
Business continuity consulting and planning, as well as disaster recovery planning, including disaster recovery exercises and execution.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Access requests for computer systems in the School of Dental Medicine.
This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.
Offerings that relate to the management of academic course materials (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals. Includes learning management systems and other learning platforms, as well as services that provide on-demand, usually modular skills-based learning to employees and/or students.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
If you are having issues resetting your passphrase and require a passphrase reset, please use this form.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Recording and tracking lab experiments, equipment, and specimens.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Support requests including adding/removing/changing ownership, delegate access, or other technical issue related to an existing delegate mailbox account
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.
Request research data management planing and assistance for proposals and awards.
Administration and maintenance of faculty administration, faculty search, review, promotion and tenure systems.
Please use this public form if you have a general IT support or service question related to technology at CWRU.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
Information and availaibility of services related to Single Sign On
Alumni portals and offerings that support university and college advancement and development.