My Recently Visited Services

Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.


The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.


AStar System and Label Scanners used by the School of Dental Medicine.


For assistance with non-clinical software at the School of Dental Medicine.


Quality Assurance Feedback Form for the School of Dental Medicine.


The Secure Research Environment (SRE) is a controlled environment and FISMA-based security program. Research data with sensitive content may be stored and analyzed inside the environment.

The Federal Information Security Act of 2002 (FISMA) is a law requiring protection of sensitive data created, stored or accessed by the Federal Government or any entity on its behalf.


Issues and questions regarding LDAP services.


Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.


Request data for research purposes at the School of Dental Medicine.


Request research data management planing and assistance for proposals and awards.


Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.


Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.


Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.


Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.


X-ray computer equipment support for the School of Dental Medicine.


Access requests for computer systems in the School of Dental Medicine.


Recording and tracking lab experiments, equipment, and specimens.


Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.


Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.


Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.


Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.


For researching or implementing technology or equipment that is new to the School of Dental Medicine.


Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, and medical appointment scheduling.


This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.


If you are having issues resetting your passphrase and require a passphrase reset, please use this form.