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Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
The Secure Research Environment (SRE) is a controlled environment and FISMA-based security program. Research data with sensitive content may be stored and analyzed inside the environment.
The Federal Information Security Act of 2002 (FISMA) is a law requiring protection of sensitive data created, stored or accessed by the Federal Government or any entity on its behalf.
Request research data management planing and assistance for proposals and awards.
Computing and storage resources that support research that uses specialized or highly intensive computation, storage, bandwidth, or graphics. Includes advanced or specialized applications, such as plotting, visualization, modeling, rendering, animation, graphics programming, and image manipulation.
Project portfolio management and related project management services.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.
Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Services and support related to the offering of online programs.
X-ray computer equipment support for the School of Dental Medicine.
Systems used to secure and facilitate research funding and compliance.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments (e.g., immersive learning, augmented reality) are suitably equipped and functional to meet the needs of the education experience.
Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
For assistance with non-clinical software at the School of Dental Medicine.
For researching or implementing technology or equipment that is new to the School of Dental Medicine.
Systems that control and monitor various energy, environmental, and mechanical systems throughout campus buildings.
Alumni portals and offerings that support university and college advancement and development.
Quality Assurance Feedback Form for the School of Dental Medicine.
Please use this public form if you have a general IT support or service question related to technology at CWRU.