My Recently Visited Services

Please use this page to report issues related to activating your account.


X-ray computer equipment support for the School of Dental Medicine.


Please use this public form if you have a general IT support or service question related to technology at CWRU.


For researching or implementing technology that is new to the School of Dental Medicine.


Computer hardware (purchasing/repair of computers, printers, etc.) support for the School of Dental Medicine.


Quality Assurance Feedback Form for the School of Dental Medicine.


Provides help with physical equipment (air, water, chair lighting, lights, suction, etc.) at the School of Dental Medicine.


Systems that control and monitor various energy, environmental and mechanical systems throughout a building.


Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.


Request data for research purposes at the School of Dental Medicine.


Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.


This service will allow alumni to ask questions or express concerns regarding Google Workspace changes for alumni.


Athletics administration, recruiting, procurement, and ticketing systems.


Access requests for computer systems in the School of Dental Medicine.


Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.


AStar System and Label Scanners used by the School of Dental Medicine.


Alumni portals and offerings that support university and college advancement and development.


The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.


Monitoring of IT services, including the underpinning technologies.


Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.


Request research data management planing and assistance for proposals and awards.


For assistance with non-clinical software at the School of Dental Medicine.


Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, and medical appointment scheduling.


Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.


Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.