My Recently Visited Services
Issues and questions regarding LDAP services.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
The main EMR (Electronic Medical Record) system in use at the School of Dental Medicine.
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.
Alumni portals and offerings that support university and college advancement and development.
Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software.
For assistance with non-clinical software at the School of Dental Medicine.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development
If you are having issues resetting your passphrase and require a passphrase reset, please use this form.
Request data for research purposes at the School of Dental Medicine.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Support of the data life cycle, including data creation; discovery and collection; analysis and visualization; storage, backup, and transfer; and research data policy compliance.
Project portfolio management and related project management services.
Systems used to secure and facilitate research funding and compliance.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Systems that control and monitor various energy, environmental, and mechanical systems throughout campus buildings.
University Technology offers many services and applications related to Generative AI.
Issues and requests related to creating and managing OU and associated administration accounts. Configure and manages (passphrase, etc.) OU administrative accounts, as opposed to users. User accounts are typically handled by local OU Administrator to mitigate, or can go to Network ID Support
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
X-ray computer equipment support for the School of Dental Medicine.
Includes enterprise mailing list management and digital signage in select campus buildings. One-way communications (email, text) to the entire campus or other defined groups—including large groups (>1,000) of current faculty, staff or students, as well as communications of any size to prospective students and alumni—should be handled via University Marketing and Communications. Submit a request or find more info at case.edu/umc.
Support for questions and issues related to affiliate accounts at CWRU.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Administration and maintenance of faculty administration, faculty search, review, promotion and tenure systems.