Network and Connectivity Management

On this page, you will find information regarding Network and Connectivity management services.  On the right hand side, the buttons can be used to submit support requests or you can scroll down to navigate to a specific service offering page.



Faceplate Service Request Firewall Rule Request IP Address Management (IPAM) Support VPN Service Support Need Wired Network help? Wireless Network Support


Service ID: 1129
Tue 10/19/21 10:22 AM
Mon 4/17/23 3:39 PM

Service Offerings (6)

Faceplate Service Request (Activate, Add, Move)
UTech provides move, add, change and troubleshooting services for network faceplates.
IP Address Management (IPAM) Management
UTech provides basic IP services such as DNS and DHCP to the campus community.
Virtual Private Network (VPN)
A Virtual Private Network (VPN) is a point-to-point connection between a remote personal computer and the CWRU network. Case Western Reserve provides remote users with secure access to the network over the VPN client. Users must first download the client for their respective operating system.
Wired Network
The CWRU wired network provides service for voice and data communications with speeds ranging from 1 to 100 Gbps. Wired network ports are accessible for members of the campus community in most but not all locations across campus.
Wireless Network
The CWRU wireless network is found in every building and many outdoor locations throughout campus.