Issues and requests related to creating and managing OU and associated administration accounts. Configure and manages (passphrase, etc.) OU administrative accounts, as opposed to users. User accounts are typically handled by local OU Administrator to mitigate, or can go to Network ID Support
Support for questions and issues related to affiliate accounts at CWRU.
Information about CWRU Network ID.
Support requests including adding/removing/changing ownership, delegate access, or other technical issue related to an existing delegate mailbox account
Issues and questions regarding LDAP services.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Information and availaibility of services related to Single Sign On
Support for InCommon SSL Certificate services.