Email and Collaboration Services

Individuals looking for marketing-driven email services or mass email options should visit University Marketing and Communications' website at to learn more and start your email project request.

On this page, you will find information regarding Email and Collaboration services.  On the right hand side, the buttons can be used to submit support requests or you can scroll down to navigate to a specific service offering page.


Box Help Email Technical Support Google Groups Request Additional Storage Micorsoft 365


Service ID: 1116
Tue 10/19/21 10:17 AM
Mon 10/10/22 7:56 AM

Service Offerings (5)

Box provides secure cloud storage for restricted university information.
EMail Technical Support
Technical Support requests involving email delivery issues, requests for whitelisting/blacklisting, mail routing or other technical issues involving the email infrastrcuture. This is NOT support for the use or configuration of email clients which should be directed to Desk Side Support.
Google Groups
Google Groups (Groups) is a mailing list manager available as part of Google's Apps for Education suite of services. Groups makes it easy for CWRU departments, project teams, student groups and other organizations to collaborate and communicate.
Google Workspace
Queries and requests related to Google Workspace and additional Google storage.
Microsoft 365
Microsoft 365 is a service that ensures you always have the most up-to-date modern productivity tools from Microsoft. You can install Microsoft 365 on all your devices and sign in to five at the same time― that means you can use Office no matter where you are or what device you're on. This includes