Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration. Individuals looking for marketing-driven email services or mass email options should visit case.edu/umc to learn more.
One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems (Rave, Spartan Safe, emergency speakers) and SafeRide.
Includes enterprise mailing list management and digital signage in select campus buildings. One-way communications (email, text) to the entire campus or other defined groups—including large groups (>1,000) of current faculty, staff or students, as well as communications of any size to prospective students and alumni—should be handled via University Marketing and Communications. Submit a request or find more info at case.edu/umc.
Broadcasting, live streaming, video recording and media production. This area includes audiovisual-related event support.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.